Raffles Hotel Singapore has been recognised as the winner of the “Best Hotel Experience” under the Experience Excellence category of the Singapore Tourism Awards 2020. The award celebrates a hotel that delivers a range of personalised services that merges effortlessly with comforting amenities, creating a memorable stay away from home for guests. This accolade comes as a timely nod of the hotel’s first year in operation following the reopening post-restoration in 2019, as it delivers new levels of unrivalled comfort and legendary service with an enhanced suite experience, as well as revitalised and reimagined spaces.
The annual Singapore Tourism Awards recognises and celebrates individuals and organisations in the tourism sector for delivering outstanding experiences and demonstrating enterprise excellence. This judging panel of these most prestigious awards for the tourism industry comprises esteemed professionals in relevant fields from Singapore and overseas, bringing expertise and experience to the panel in determining the best of Singapore’s tourism industry.
“We are humbled to receive this prestigious industry recognition from the Singapore Tourism Board. Here at the Grand Dame, it is the interplay of various elements that makes a stay with us so special. These include the hotel’s rich heritage, distinctive colonial architecture, an enhanced suite experience with intuitive and pampering amenities, an exquisite selection of culinary delights, and our inimitable butler service and personalised experiences,” said Christian Westbeld, General Manager, Raffles Hotel Singapore. “Being recognised for delivering the “Best Hotel Experience” is a true testimony of our commitment to creating an unforgettable stay and treasured memories for our guests, by always evolving and staying relevant to the changing needs of today’s travellers.”
“This award is extremely significant and meaningful to us during this extraordinary time in the hospitality industry. Our colleagues’ outstanding resilience and resourcefulness have contributed to this incredible and humbling milestone and we are truly grateful for the support of the Singapore Tourism Board and the heartening response from the community. As we step into the new year, this will serve as a strong motivation for us to continue elevating and delivering the renowned Raffles Experience to our cherished guests through unique and curated experiences and offerings,” added Christian.